Responsible Gaming at ceobd
At ceobd, we believe that gambling should always be a form of entertainment — never a source of stress, financial hardship, or harm. Our responsible gaming programme gives every Bangladesh player the tools, information, and support they need to stay in control and play within their means.
Our Core Responsible Gaming Commitments
ceobd is committed to providing a safe, fair, and transparent gaming environment for all players in Bangladesh. These six pillars form the foundation of our responsible gaming programme.
Strict Age Verification
No player under the age of 18 may register or access any real-money game on ceobd. We verify age at registration and may request additional KYC documentation at any time to confirm a player's identity and date of birth.
Player-Controlled Limits
Every ceobd account includes built-in tools to set daily, weekly, and monthly deposit limits, loss limits, and session time limits. These limits are enforced immediately and can only be increased after a mandatory 24-hour cooling-off period.
Time-Out and Reality Checks
Players can activate a time-out of 24 hours, 7 days, or 30 days at any point. Reality check notifications can also be enabled to remind you how long you have been playing, helping you make conscious decisions about your session.
Self-Exclusion Programme
If you feel that gambling is causing harm, you can request a self-exclusion period of 6 months, 1 year, 3 years, or permanently. During self-exclusion, your ceobd account is locked, all marketing communications are stopped, and re-registration is blocked.
Automated Risk Monitoring
ceobd's platform continuously monitors gameplay patterns for signs of problem gambling behaviour — including rapid loss chasing, unusual session lengths, and sudden betting escalation. Players flagged by these systems are proactively contacted by our welfare team.
Dedicated Support Team
Our responsible gaming support team is available around the clock — including during Eid, Pohela Boishakh, Victory Day, and all Bangladesh public holidays. Players in distress can reach us at any time via email at [email protected].
18+ Age Restriction Policy
ceobd operates exclusively for adults aged 18 years and above. This is a non-negotiable requirement — there are no exceptions and no workarounds. Bangladesh law and ceobd's own operational standards both prohibit underage participation in real-money gambling of any kind.
At the point of registration, every new ceobd player is required to confirm that they are 18 years of age or older. This declaration is legally binding under the terms accepted during account creation. ceobd reserves the right to request KYC identity documentation — including a National Identity Card (NID), passport, or driving licence — at any stage to verify a player's date of birth. Where a player cannot provide satisfactory proof of age, their account will be suspended and any deposits returned pending resolution.
Protecting Minors
If you share a device with family members, particularly younger siblings or children, we strongly recommend using your device's built-in parental controls and ensuring that your ceobd account credentials are not stored in a shared browser profile. Never share your ceobd username and password with anyone — especially not with individuals under the age of 18.
Parents and guardians in Bangladesh can also use free filtering tools to restrict access to online gambling sites across household devices. ceobd supports these efforts and encourages responsible digital habits at home.
Minimum Age: 18
All players must be 18 years or older. No exceptions are made under any circumstances.
Declaration at Registration
Players confirm their age at sign-up. False declarations are a breach of ceobd's terms.
KYC Verification
ceobd may request NID, passport, or driving licence to confirm age at any point.
Account Suspension
Accounts that cannot verify age are suspended immediately until the matter is resolved.
Responsible Gaming Tools
ceobd provides a comprehensive set of account-level tools that put you in direct control of your gambling activity. All tools are accessible from your account settings panel and take effect immediately upon activation.
Deposit Limits
Set a maximum amount you can deposit into your ceobd account per day, per week, or per month. Once the limit is reached, further deposits are blocked until the period resets. Decreasing a limit takes effect immediately; increasing a limit requires a 24-hour waiting period.
Loss Limits
Cap the total amount you can lose within a chosen time period. When your loss threshold is reached, you will be unable to place further bets until the limit period expires. This tool is especially useful for high-stakes sports betting sessions on BPL, IPL, or T20 World Cup matches.
Session Time Limits
Define the maximum number of minutes or hours you wish to spend on the ceobd platform in a single session. When your session time limit is reached, you will receive a notification and be prompted to log out. You can enable automatic logout upon reaching your limit.
Reality Check Reminders
Set an interval — for example, every 30, 60, or 90 minutes — at which ceobd will display a pop-up showing you how long you have been playing and how much you have wagered in the current session. Reality checks are designed to interrupt autopilot gambling behaviour.
Cool-Off Period
Take a short break from gambling without fully closing your account. A cool-off period of 24 hours, 48 hours, 7 days, or 30 days can be activated instantly. During a cool-off period, you cannot deposit, place bets, or access any real-money game on ceobd.
Marketing Opt-Out
You can opt out of all promotional communications from ceobd at any time, including bonus offers, seasonal promotions, and VIP programme updates. Opting out does not affect your ability to use the platform — it simply stops marketing messages from reaching you.
Deposit and Loss Limits
One of the most effective ways to keep your ceobd experience enjoyable and within budget is to set clear financial boundaries before you begin playing. ceobd's deposit and loss limit system is designed to make this straightforward for every player in Bangladesh, regardless of whether you use bKash, Nagad, Rocket, Upay, or bank transfer.
All limits are set in Bangladeshi Taka (BDT) and apply across all deposit methods simultaneously. There is no way to bypass a deposit or loss limit by switching payment methods — the restriction applies at the account level, not the payment channel level.
| Limit Type | Available Periods | Effect When Reached | Change Waiting Period |
|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Further deposits blocked until period resets | Decrease: immediate · Increase: 24 hours |
| Loss Limit | Daily / Weekly / Monthly | Betting and wagering suspended until period resets | Decrease: immediate · Increase: 24 hours |
| Wager Limit | Daily / Weekly / Monthly | No further bets can be placed once threshold is met | Decrease: immediate · Increase: 24 hours |
| Session Time Limit | Per session (minutes/hours) | Notification shown; optional auto-logout | Decrease: immediate · Increase: immediate |
Time-Out and Cool-Off Features
Sometimes you simply need a break. Whether you have had a frustrating run on cricket betting, feel that you have been spending more time on ceobd than intended, or just want to step back and reassess, ceobd's time-out feature is available at any time — no questions asked.
A time-out is a temporary suspension of your ceobd account's gambling functions. During a time-out, you cannot deposit funds, place bets, or participate in any real-money game. Your account remains open and your balance is preserved; you can still log in to review your transaction history or withdraw any remaining balance during the time-out period.
Available Time-Out Durations
- 24 hours — a short pause to reset after an intense session
- 48 hours — a two-day break over a weekend or after a major event like a BPL final or IPL match
- 7 days — a full week away, suitable after a sustained period of heavy play
- 30 days — a month-long break, recommended if you notice recurring urges to recoup losses
Reality Check Notifications
In addition to time-out, ceobd's reality check system sends you an in-session notification at intervals you choose — every 30 minutes, 60 minutes, or 90 minutes. Each notification shows your current session duration, total amount wagered, and net result for the session. You are then prompted to either continue playing or end your session. This feature is designed to counteract the sense of time distortion that can occur during extended play on slots, live casino games, or in-play sports betting.
- Cannot deposit funds
- Cannot place bets or wagers
- Cannot access real-money games
- No promotional emails sent
- Can still log in to view history
- Can still withdraw your balance
- Can contact support at any time
Self-Exclusion Programme
Self-exclusion is a formal, longer-term measure for players who recognise that their gambling is causing significant harm to themselves or their families. Unlike a time-out, self-exclusion is a serious commitment with strict terms and a minimum duration of 6 months.
When you enter self-exclusion on ceobd, your account is permanently locked for the chosen duration. All marketing and promotional communications are cancelled. ceobd's systems will block any attempt to create a new account using the same identity details during the exclusion period. Any remaining balance at the time of self-exclusion will be returned to you via your last used payment method (bKash, Nagad, Rocket, Upay, or bank transfer).
How to Request Self-Exclusion
Contact ceobd Support
Email [email protected] with the subject line "Self-Exclusion Request". Include your registered username and the exclusion duration you are requesting.
Identity Confirmation
ceobd will verify your identity to ensure the request is genuine. This protects against third parties maliciously requesting exclusion on your behalf.
Account Locked Within 24 Hours
Once confirmed, your account will be locked within 24 hours. Any remaining balance will be returned to your registered payment method within 3–5 business days.
Exclusion Period Begins
Your exclusion period starts from the date your account is locked. ceobd retains a permanent record of your self-exclusion to prevent re-registration during or after the exclusion period.
Recognising Problem Gambling
Problem gambling can affect anyone, regardless of income, education, or background. The first step toward getting help is recognising the warning signs. The following behaviours may indicate that gambling is becoming harmful.
Self-Assessment Checklist
Answer the following questions honestly. If you answer "Yes" to three or more, we strongly recommend reaching out to our responsible gaming team or activating a self-exclusion period.
1. Have you ever spent more money gambling than you originally planned for that session?
2. Have you ever borrowed money — from family, friends, or any other source — specifically to fund your gambling?
3. Have you ever continued betting after a loss in an attempt to win back what you lost?
4. Have you ever felt guilty, ashamed, or anxious after a gambling session?
5. Have you ever neglected work, family, or personal responsibilities because of time spent gambling?
6. Have you ever hidden gambling activity or the amount of money you have spent from someone close to you?
7. Have you ever tried to stop or reduce gambling but found that you could not?
8. Has gambling ever caused significant financial strain, including missed bill payments or depleted savings?
Getting Help and Support
If you believe that gambling is negatively affecting your life, your relationships, or your finances, please seek help without delay. ceobd's responsible gaming team is available every day of the year — including during Ramadan, Eid, and all Bangladesh national holidays — to listen, advise, and guide you toward the appropriate tools and resources.
You do not need to be in crisis to reach out. Many players contact us simply to discuss setting tighter limits, understanding how self-exclusion works, or getting advice on healthier gambling habits. Every conversation is handled with full confidentiality. We will never share your personal situation with other players, third parties, or marketers.
How to Reach ceobd Responsible Gaming Support
The most direct way to reach our responsible gaming team is via email. Send your message to [email protected] and include "Responsible Gaming" in the subject line. Our team aims to respond to all responsible gaming enquiries within 2 hours during peak hours (10:00 AM – 10:00 PM BST, UTC+6) and within 4 hours during off-peak hours.
When you contact us, you do not need to have a specific request in mind. You can simply describe what you are experiencing and ask for guidance. Our team is trained to help you identify the right tool — whether that is a deposit limit, a cool-off period, or a full self-exclusion — based on your individual situation.
Gambling as Entertainment, Not Income
ceobd encourages all players to treat gambling as a form of entertainment with a defined budget — not as a way to generate income, solve financial problems, or escape from stress. The house always has a mathematical edge over the long term. No betting strategy, system, or sequence of wins guarantees profit. Every session should begin with a clear budget and a clear decision about when to stop, regardless of the outcome.
- Gambling is entertainment, not income
- Never chase your losses
- Only bet what you can afford to lose
- Set limits before every session
- Take breaks — step away regularly
- 18+ only — protect younger family members
Play Smart. Play Within Your Limits.
ceobd is here to make sure your gaming experience stays enjoyable. Explore our games, set your limits, and play responsibly. Need to review your account settings or read more about our policies? We have you covered.